Data We Collect and Why We Use It
We collect the information you provide when registering — your name, email address, phone number and date of birth. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record the transaction reference, amount and wallet number linked to that payment. We do
-
1
not store your full mobile banking PIN or password. We also collect device and browser data automatically — IP address, session timestamps, and pages visited — to detect unusual activity and maintain account security. Cookies help us remember your preferences and keep your session active between
-
2
visits; you can manage cookie settings through your browser at any time. We use your data to process transactions, verify your identity, respond to support requests and comply with applicable legal obligations. We do not sell your personal data to third parties. Where we share data
-
3
with payment processors or technical service providers, those parties are bound by confidentiality agreements. Your data is retained for as long as your account remains active and for a reasonable period after closure, as required by applicable law. Use of this platform and related data processing
-
4
is subject to your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.