Account Verification Bangladesh — Keeping Your Balance Safe
Verification is how we make sure the money in your account reaches the right person. It is not a barrier — it is the step that stops anyone else from touching your balance. We ask for a government-issued ID and a selfie that matches it. Once those are approved, withdrawals process without extra friction. You only go through full verification once; after
that, your account stays verified unless something changes on your profile. Think of it as a one-time setup that unlocks the full withdrawal flow for every session after.
- Submit a Government-Issued ID — Upload a clear photo of your National ID card or passport. Both sides of the NID are required. The image needs to be readable — blurry uploads are rejected automatically.
- Take a Matching Selfie — Hold your ID next to your face and take the photo in good light. This confirms the document belongs to you and protects your account from unauthorised access.
- Wait for Approval — Our team reviews submissions and flags any issues with a clear message. If a document is rejected, the reason is shown so you can resubmit the correct version.
- Unlock the Full Withdrawal Flow — Once verified, your account is cleared for withdrawals to bKash, Nagad or Rocket without repeating the document step on every request.